Help
Please determine the nature of the assistance you require and contact the relevant department.
If your query is not listed here, please see whether your question is answered below in our Frequently Asked Questions section.
Alternatively contact our Customer Support Department
Buying Tickets / General Guest Enquiries
- If you have a general event enquiry before you buy your ticket, please contact our Customer Support Department
- If you are experiencing problems purchasing tickets, or have already purchased a ticket and wish to make an enquiry about your booking, please contact the NEC Box Office directly.
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Minicom number: 0121 780 3127
Or for deaf/hard-of hearing customers: 0121 767 395
Exhibiting
- Want to exhibit within The Magical Village? Then please contact the sales team, telephone 020 7471 1082, or visit the Exhibitor Minisite.
- If you are already an exhibitor and you have a non-sales related query, please contact 0870 225 0086.
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